PICCOLI

A child pick-up service product direction designed around understandable information, parent communication, and clear service journeys.

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Illustrative interface imagery accompanying this IMVO product direction.

IndustryCommunity & Lifestyle
ContextKigali, Rwanda
PresentationProduct direction · 2026
FocusReassurance begins with a clear experience.

A business need.
A connected product.

A child pick-up service product direction designed around understandable information, parent communication, and clear service journeys.

The product direction connects the customer experience with the team, information, and decisions behind it. Discovery, interface design, engineering, and operational thinking work together around the core journey.

Scope explored

  • Parent-facing website
  • Service and booking journeys
  • Product and interface design
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